Posts tagged firefox

0 notes &

Update: Windows users with Firefox browsers

Hello vsnappers!

Here’s an update for anyone that is running Windows and using Firefox as a browser. 

Issue: 

If you’re using Adobe Flash Player 11.3 and Firefox while running Windows, you may be experiencing some crashes. The issue stems from an incompatibility with the RealPlayer.

Here’s the note from Adobe:  http://blogs.adobe.com/flashplayer/2012/06/update-on-flash-player-11-3-and-mozilla-firefox-issue.html

Resolution (for now): 

If you can, use Internet Explorer 9+ or Google Chrome. Although if you can’t live without Firefox, here’s a workaround: http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Adobe is working on fixing the issue and we’ll let you know when we have more details. If you have any additional questions, I’ll do my very best to answer them. Send an email or vsnap or comment below! 

Have a great day, 

Trish Fontanilla, Community Manager at Vsnap

http://www.vsnap.com

Filed under vsnap updates windows firefox vsnap video messaging

0 notes &

Update: Dropping Support for Firefox 3.6

Hey hey vsnappers, 

Another update for your week. As of April 24th, Mozilla (makers of the browser Firefox) will be dropping support for Firefox 3.6. Because of this, we will also be dropping support for that version on Vsnap.com and will now be supporting Firefox 8.0 and higher. 

You can read more about it on the Mozilla blog: Upcoming Firefox Support Changes

If you need to update, which we recommend you do since you may experience issues with Vsnap.com and you’ll miss out on some security updates on your browsers, here’s a link to do so: http://www.mozilla.org/en-US/firefox/new/

And to make sure your computer is in tip top Vsnap shape, make sure your Adobe Flash Player is updated as well: http://adobe.ly/vsnapinc

If you have any questions, let us know! 

Happy vsnapping, 

Trish Fontanilla, Community Manager at Vsnap


Filed under trish blogs firefox vsnap video messaging video messages hooah Flash player