Hey hey vsnappers! With more and more people using our mobile apps, I thought I’d share some quick pro-tips to help you have the best experience and create the most impact.

Connect to wifi

Whenever possible, use a strong wifi network. The Vsnap app relies on a great connection for syncing, so bad networks can cause choppy videos and intermittent sound. We also recommend wi-fi because some mobile providers limit the file size that you can transfer, which can hold up the video message from being sent. 

Shoot the video, finish the vsnap later

Want to finish the vsnap later (on your phone or on the web)? No problem. After you’ve recorded the video, you can press “Cancel” during any of the steps (Review, Title, Attach, Share). When you click “Yes” this will save your video to the drafts folder on your phone. These vsnaps will also sync to your drafts folder on the web. This usually happens pretty quickly, though again, everything’s better and faster with wi-fi. Also, remember that once you’ve edited a vsnap on the web, you can no longer edit it on your phone. 

Store up to 5 drafts on the app

But you can store unlimited drafts online. Remember, the time it takes for vsnaps to sync from your mobile app to the web can vary depending on the strength of your network. 

Link your account to Dropbox

Thinking of attaching something to your vsnap? Great! Just go on the Vsnap website and connect your Dropbox account, which you can do under the Account tab. Where’s that? If your browser is maximized, you’ll find the account button on the top right hand corner of your feed as a drop-down under your name.

Or if your browser is smaller or you’re on your phone or tablet using the mobile web, you can scroll down your feed and click more:  

… then Account… 

Keep your phone in landscape

It’s best to keep your phone in landscape. What’s that mean? Hold it horizontally, not vertically, like the picture below. The video will look better. Also, on some phones portrait mode (when your phone is right side up) doesn’t always translate and the video ends up upside down. 

Bonus tip

Check out this blog post on how using the mobile apps can help you look your best. It’s all about how much light hits on your face.