Hello vsnappers!

Here’s an update for anyone that is running Windows and using Firefox as a browser. 

Issue: 

If you’re using Adobe Flash Player 11.3 and Firefox while running Windows, you may be experiencing some crashes. The issue stems from an incompatibility with the RealPlayer.

Here’s the note from Adobe:  http://blogs.adobe.com/flashplayer/2012/06/update-on-flash-player-11-3-and-mozilla-firefox-issue.html

Resolution (for now): 

If you can, use Internet Explorer 9+ or Google Chrome. Although if you can’t live without Firefox, here’s a workaround: http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Adobe is working on fixing the issue and we’ll let you know when we have more details. If you have any additional questions, I’ll do my very best to answer them. Send an email or vsnap or comment below! 

Have a great day, 

Trish Fontanilla, Community Manager at Vsnap

http://www.vsnap.com